Referring Children’s Behavioral Health Problems to the Crisis Line | News


West Virginia Department of Health and Human Resources reminds parents and caregivers during Covid-19 pandemic to use Help4WV’s child crisis and referral line instead of children’s emergency services suffering from behavioral health problems.

The Children’s Crisis and Referral Line can interrupt behavioral health crises by connecting families with behavioral health services in their communities. Call, text or chat option is available 24 hours a day, seven days a week at 844-HELP4WV or 844-435-7498 (call or text) or via chat at https: //www.help4wv .com / ccl.

In crisis situations, the helpline connects families with regional mobile crisis response and stabilization teams who can help defuse escalation by phone or respond in person if the family wishes. .

“With the West Virginia hospital system already overwhelmed due to the Covid-19 pandemic and emerging influenza season, we need to reserve our hospitals to serve our critically ill patients,” said Bill J. Crouch, cabinet secretary of DHHR. “The Children’s Crisis and Referral Line is a critically important resource for the mental well-being and safety of children and families in West Virginia. “

The helpline connects families and young people with crisis and elective behavioral health services and serves as a point of entry for referrals to elective behavioral health services as well as intervention specialists suicide cases that can help health care providers and families plan for leave and safety. and enveloping service providers.

The Behavioral Health Office of the West Virginia Department of Health and Human Resources funded the Crisis and Referral Line for Children with a federal grant from the Substance Abuse and Mental Health Services Administration.

The Children’s Crisis and Referral Line is a service of the Help4WV addiction and mental health support line.


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