Leaders in empathetic communication, fun at work, and more

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1. Empathetic communication is even more important for leaders today, says UOB Malaysia’s human resources manager

Understanding that skills building goes beyond formal learning, Lai tak ming, Executive Director and Country Head of Human Resources, explains how UOB Malaysia emphasizes support and feedback through career conversation training for more effective learning.

[Read the full story here]


2. Why Starbucks Singapore’s Director of Partner Resources thinks plans should have “white space”

priya may 2021 perfecting 101 starbucks singapore celestina lee provided

Starbucks Coffee Singapore has its own special “secret ingredient” – its Guide to Operations Excellence. Instead of formal reviews, this recipe calls for quarterly conversations about performance and development, reveals Celestina lee, director of partner resources.

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3. 3 things P&G Indonesia’s chief human resources officer learned from the evolution of the company’s learning strategy

as of february 2021 ilham maulana pg indonesia hrea provided

Ilham Maulana, HRD, brings learning to life by incorporating role play and practice as Procter & Gamble Indonesia moves 100% of their training to a virtual classroom.

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4. How Nokia Indonesia’s Aggressive Push on Digital Learning is Helping Create a Growth Mindset

priya may 2021 stavia dexterina nokia indonesia advanced training provided

Learn more about NokiaThe wide range of employee learning platforms – from LinkedIn Learning to a platform for employees to share their passions – shared by Stavia Dexterina (Dexter), Country HR Lead Indonesia.

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5. Why 3M Regional Manager Urges Executives To Embrace The Fun Of The Workplace

kevin mcguigan 3m provided

Scientific thinking and just embracing the fun – while seemingly at opposite ends of the spectrum, Kevin mcguigan, Managing Director, SEA Region and Country Head, Singapore at 3M, believe that these two skills will never fail you.

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6. Why Experian’s Director of Human Resources Advocates Virtual Empathy and Resilience as Key Leadership Traits Today

priya june 2021 chai ping experian provided

Experientialthe director of human resources, Chua chai ping, talks about the impact of leaders on people, about example and the importance of setting the bar very high.

[Read the full story here]

Visit our Improvement 101 section for our full list of interviews!


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