DVIDS – News – The Human Resources Super Star celebrates four decades of service


A proud Guamanian woman has dedicated her 40-year career to serving the US government, the last 24 with Military Sealift Command.

Norma Pillman is known throughout MSC, especially in the Far East, as a go-to expert on all things human resources: interpreting instructions from ever-changing staff; negotiate and receive standing orders to change positions for incoming and moving staff; conduct and complete the required training; advise managers on administrative matters; and the advertising, hiring and integration of new personnel, be they active duty, reserve, civilians, civil servants and sailors under contract.

“I’m the one-stop-shop that everyone goes to when they have questions, from compensation issues to overseas rights,” says Pillman.

She coordinates with MSC’s headquarters in Norfolk, Virginia on a regular basis, so she is well informed of all recruiting efforts and changes to HR policies or procedures. These can include equal employment opportunity, labor relations, succession planning and staffing.

“Without question, Norma has the broadest understanding of all aspects of human resources and workforce management,” says Cmdr. Gillian Medina, Guam Ships Support Unit Commander.

“She is an expert sought after by MSC leaders across our company, from Norfolk to Asia.

“She not only has a masterful understanding of all human resource requirements and regulations, but she can articulate them so leaders understand nuanced considerations and can make informed decisions on how best to support our people, which includes soldiers and civilians, afloat and ashore, ”added Medina.

One of the pieces of the personnel puzzle that Pillman proudly brings together is the unique support to the civil service sailors who equip MSC ships operating in the Indo-Pacific region. This is a multi-faceted responsibility that includes supporting MSC career fairs held in Guam and providing information about the application process and employment benefits to hundreds of interested people. by the possibility of joining the MSC team. Pillman facilitates the on-boarding process for new hires, overseeing testing, explaining benefits and establishing compensation procedures and ensuring all allowances and benefits are received.

Daily tasks – processing regular requests and allowances for family and medical leave; renew identity cards, track withdrawals and ship-to-ship transfer requirements; repatriating contract officials or sailors to the United States following a tour afloat or overseas – to the sobering responsibility of victim notification and support, Norma has done it all in the four decades.

“At the heart of everything we do, we take care of our people and their individual needs,” says Pillman.

“It starts with the hiring process – and making sure we have the right person in the right job in the right place – and then supporting our employees throughout their careers, including many transitions to and from ships. and assignments, up to and until retirement.

“Due to the constantly changing events and regulations going on, especially in this part of the world – and particularly right now – I am focusing on all of these administrative tasks so that our ships and their crews can stay focused. on their missions which ultimately maintain our country. safe, ”says the proud native of Agat, Guam.

“Working with dedicated and dedicated professionals – whether military, federal civilians, public service sailors, contract sailors, contractors or potential MSC employees – is an honor for me. .

“Just meeting each person makes my day fulfilling knowing that I have made a positive difference for them – and for MSC. “

Although Pillman has been in government for 40 years, she has been with MSC for almost 24 years. She says MSC is a “unique organization”.

“I encourage anyone interested in working for a great command – afloat or ashore to come aboard. Every day is a new, rewarding – and exciting – challenge, ”says Pillman.

The Military Sealift Command Far East ensures that approximately 50 ships in the Indo-Pacific region are manned, trained and equipped to deliver essential supplies, fuel, cargo and equipment to combatants, both at sea and on the ground.

Task force commanders employ these ships to ensure the accomplishment of the mission.

Commander, Western Pacific Logistics Group and Task Force 73 is the U.S. 7th Fleet’s provider of combat-ready logistics, government-owned and contracted vessel operations guarding units
throughout the 7th Fleet armed, supplied and nourished.

As the largest forward deployed fleet of the US Navy, the 7th Fleet employs 50 to 70 ships and submarines across the Western Pacific and Indian Oceans. The U.S. 7th Fleet regularly operates and interacts with 35 maritime nations while conducting missions to preserve and protect a free and open Indo-Pacific region.

Military Sealift Command is the premier marine transportation provider for the Navy and the rest of the Department of Defense – operating approximately 125 ships per day worldwide

Date taken: 09.03.2021
Date posted: 03/09/2021 06:26
Story ID: 404491
Site: GU
Hometown: GUAM, GU

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